Terms and conditions


These terms and conditions of the business company/entrepreneur: Petr Vozák, Sedláčkova 2902/24, 628 00 Brno, ID: 70637300, VAT: CZ8109215697 (hereinafter referred to as “seller/entrepreneur”) regulate the mutual rights and obligations of the parties arising in connection with or on the basis of the purchase contract concluded between the seller and the buyer through the seller’s online store. The online shop is operated by the Seller on the Internet at www.yourconsciousday.com.

If the buyer is a final consumer who does not act within the scope of his/her trade or other business activity when concluding and performing the purchase contract, the relations not regulated by the terms and conditions are governed by the Civil Code (Act No. 89/2012 Coll.) and the Consumer Protection Act (Act No. 634/1992 Coll.) as amended.

The provisions of the terms and conditions are an integral part of the purchase contract, and by sending the order the buyer agrees to these terms and conditions.



Information about the individual technical steps leading to the conclusion of the contract is visible from the ordering process in the Seller’s online store and the Buyer has the opportunity to check and, if necessary, correct the order before it is sent. After entering all contact details, selecting the desired method of transport and payment and entering the desired product into the so-called. cart the buyer sends/confirms the order. The Seller shall confirm receipt of the order to the Buyer immediately upon receipt of the order by electronic mail to the Buyer’s electronic mail address specified in the user interface or in the order.

By sending the order the buyer concludes the purchase contract. From that moment, mutual rights and obligations arise between the buyer and the seller. The validity of an order placed electronically requires the proper completion of all data and details prescribed by the form.

The buyer agrees to the use of remote communication means in concluding the purchase contract. Costs incurred by the buyer when using remote means of communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer himself.

The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible. The purchase contract can be concluded in Czech. The Seller is not bound to any codes of conduct in relation to the Buyer within the meaning of the Civil Code. In the event that the consumer is deprived of his/her rights arising from the conclusion of the contract, he/she has the right to contact the relevant supervisory authorities (Czech Trade Inspection Authority, Trade Licensing Authority, Office for Personal Data Protection, Financial Authority, etc.). Relationships and any disputes arising under the contract shall be governed exclusively by the law of the Czech Republic and shall be resolved by the competent courts of the Czech Republic



Method of payment

The buyer can pay the price of the goods according to the purchase contract to the seller in several ways, which are specified during the order after the goods are placed in the so-called. basket.

If the goods are delivered on delivery, payment will be made in cash on receipt of the goods from the carrier.

Payment on account in CZK or Euro, in this case the goods are sent after the payment is credited to the seller’s account.

Online payment gateway. The payment gateway is provided by GOPAY s.r.o., Planá 67, 370 01 Planá, E-mail: podpora@gopay.cz, Tel: +420 387 685 123.


Cost of delivery

For purchases from abroad, delivery is possible to selected EU countries, payment is always in advance to a bank account or online payment gateway. You can find out the price of shipping to EU countries at the checkout after selecting the destination country.

If the Buyer does not take delivery of the goods, the Buyer will be overcharged for the extra costs incurred by the redelivery.



If it is not a case where the purchase contract cannot be withdrawn from, the buyer has the right to withdraw from the purchase contract within fourteen (14) days of receipt of the goods in accordance with the provisions of Section 1829 of the Civil Code. If the consumer withdraws from the contract, he shall send or hand over to the trader the goods he has received from him without undue delay, but no later than 14 days after the withdrawal. The buyer shall send the withdrawal from the purchase contract to the seller’s e-mail address: support@yourconsciousday.com or in written form attached to the shipped goods and sent to address: Tiskárna Čechura, Jinačovice 504, 664 34 Kuřim, Czech Republic. Goods sent by cash on delivery will not be accepted.

In the event of withdrawal from the contract, the purchase contract is cancelled from the outset.

In the event of withdrawal from the contract, the seller shall return to the consumer without undue delay, and no later than 14 days after withdrawal from the contract, all monies, including delivery costs, received from the consumer under the contract. The amount will be refunded by the seller either by crediting the account specified by the consumer.

The Buyer acknowledges that if the goods returned by the Buyer are damaged, worn out or partially consumed, the Seller is entitled to compensation for damages incurred by the Buyer.

The buyer bears the costs of returning the goods to the seller.

The Buyer acknowledges that according to the provisions of § 1837 of the Civil Code, the Buyer is not obliged to pay the price. Code, it is not possible to withdraw from a purchase contract within 14 days for certain defined reasons. However, these reasons do not apply to our products.



Complaint procedure

The buyer has the right to assert liability for defects within 24 months of receipt of the goods.

Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in the event of any defects immediately notify the carrier. In the event of a breach of packaging indicating that the shipment has been tampered with, the buyer may not accept the shipment from the carrier.

If the buyer discovers defects upon receipt of the goods, he must notify the seller without undue delay.

The Seller can be contacted by e-mail support@yourconsciousday.com. The buyer must prove the conclusion of the purchase contract, e.g. invoice or sales receipt.

The complaint notice must include the date of delivery of the goods, the quantity complained of, a description of the defect and a proposal for the settlement of the complaint. Complaints will be settled within 30 days of the complaint being made.



The Seller declares that all personal data are confidential, will be used only for the performance of the contract with the Buyer and will not be disclosed, provided to a third party, etc., except in the case of distribution or payment related to the ordered goods (disclosure of name, account number and delivery address). The Seller shall act in such a way that the data subject does not suffer harm to his/her rights, in particular the right to preserve human dignity, and shall also take care to protect against unauthorized interference with the private and personal life of the data subject.Personal data that are voluntarily provided by the Buyer to the Seller for the purpose of fulfilling the order are collected, processed and stored in accordance with the applicable laws of the Czech Republic, in particular Act No. 101/2000 Coll., on the protection of personal data, as amended and in force. The buyer gives the seller his consent to the collection and processing of these personal data for the purpose of fulfilling the subject of the concluded purchase contract, until his written expression of disagreement with this processing sent to Petr Vozák, Sedláčkova 2902/24, 628 00 Brno Czech Republic.

As part of the complaints procedure, the following information is required from customers: name, surname, address, telephone number, e-mail and signature or digital signature. All personal data obtained in this way is processed solely for the purpose necessary for the settlement of the complaint and in accordance with Act No. 101/2000 Coll., on the protection of personal data, as amended and in force.

The validity of the conditions is from 30. 11. 2023